Company Overview

Riverstone Logistics (RLX) is committed to being an honest, reliable, dependable freight forwarding partner. Every day we are focused on fulfilling our Purpose of using our God-given talents and opportunities to love our neighbors, serve our communities, and improve our industry.

RLX provides final mile deliveries through dedicated and network models for various clients in over 23 states across the United States. We love working with new clients that are looking to enhance their customer experience through final mile deliveries.

Headquartered in Charlotte, North Carolina, RLX currently has over 700 employees and is always looking for new employees that demonstrate leadership capabilities and exceptional communication skills to grow with us at our home office as well as client sites across the United States.

Role Overview

• Mission: The Learning Program Manager is responsible for designing, implementing, and continuously improving learning and development programs that build Extra Miler capability and support Riverstone’s performance. This role ensures that learning initiatives are aligned with Riverstone’s business needs by assessing skill gaps, delivering effective training experiences, and evaluating program impact to drive ongoing development and results.

• Core objective: Drive growth and engagement in learning initiatives through extreme ownership from analysis to evaluation of learning programs to empower Riverstone to be the first fully integrated, coast-to-coast, big & bulky logistics company in North America.

Who You Are (“The Ideal Candidate”)

• You are an experienced learning and development professional who thrives on building programs that strengthen employee capability and drive business results. You bring a strong mix of planning, problem solving, and execution, allowing you to manage multiple initiatives, navigate ambiguity, and translate organizational needs into effective learning solutions. You are action-oriented, highly organized, and skilled at influencing others across the organization to deliver measurable impact while upholding strong values and a customer-focused mindset.

Key Characteristics We Are Looking For (Examples Below)

• Learning Architect: You have a proven ability to design and build structured learning programs that strengthen employee capability and support business goals. You know how to translate skill gaps and organizational needs into scalable learning experiences.

• Execution-Focused Operator: You are highly organized and action-oriented, capable of managing multiple learning initiatives simultaneously while ensuring programs launch on time and deliver measurable results.

• Problem-Solving Strategist: You approach challenges analytically, using data, feedback, and assessments to refine learning programs and continuously improve effectiveness.

• Organizational Navigator: You understand how workflows across departments and can align learning initiatives with operational priorities, ensuring programs support real business outcomes.

• Influencer & Communicator: You communicate clearly and confidently, partnering with leaders, instructors, and stakeholders to gain buy-in and ensure learning programs are adopted and impactful.

• Process-Driven Improver: You excel at creating structure, managing workflows, and measuring success, ensuring learning programs are consistent, scalable, and continuously improving.

Essential Duties and Key Responsibilities

• Strategic Leadership

• May select and assign instructors to conduct specific learning and development

• May provide performance evaluations for learning instructors

• Financial & Operational Performance

• Culture & Talent Development

• Stakeholder Management

• Role Specific

• Assesses learning and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives.

• Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills learning for employees and customers.

• Develops unique learning programs to fulfill workers’ specific needs to maintain or improve job skills.

• Presents learning and development programs using various forms and formats including group discussion, lecture, simulations, and videos.

• Analyzes results of tests and assessments and evaluates the need for retraining or edits to existing requirements.

• Evaluates program effectiveness through assessments, surveys, and feedback.

• Maintains knowledge of the latest trends in learning and development.

• Performs other related duties as required.

Required Qualifications (Education, Knowledge, Skills, and Abilities)

• Excellent verbal and written communication skills.

• Strong presentation skills.

• Adept with a variety of multimedia learning platforms and methods.

• Ability to evaluate and research learning options and alternatives.

• Ability to design and implement effective learning and development.

• Extremely proficient with Microsoft Office Suite and related program software.

• High school diploma required. Bachelor’s degree preferred.

• At least two years of training experience is required.

• Demonstrated experience with needs assessment, content creation, workshop facilitation, and e-learning authoring tools

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Riverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.