Company Overview

Riverstone Logistics (RLX) is committed to being an honest, reliable, dependable freight forwarding partner. Every day we are focused on fulfilling our Purpose of using our God-given talents and opportunities to love our neighbors, serve our communities, and improve our industry.

RLX provides final mile deliveries through dedicated and network models for various clients across the United States. We love working with new clients that are looking to enhance their customer experience through final mile deliveries.

Headquartered in Charlotte, North Carolina, RLX currently has over 700 employees and is always looking for new employees that demonstrate leadership capabilities and exceptional communication skills to grow with us at our home office as well as client sites across the United States.

Position Summary

The Talent Business Partner is responsible for the full lifecycle of the recruitment process, from identifying hiring needs and sourcing top candidates to fostering employee development and retention. In this role, the Talent Business Partner will exercise discretion and independent judgement with respect to recruitment and ongoing talent initiatives across all departments within the organization.

Key responsibilities include creating and publishing job postings, conducting interviews, sourcing and maintaining talent pipelines, and supporting the onboarding experience to ensure seamless integration into Riverstone. Additionally, this role will collaborate with leadership on workforce planning, career pathing, and succession planning to support long-term organizational growth.

To be successful in this role, you should have experience with full-cycle recruitment in both an agency and corporate setting and strong communication skills. Ultimately, you will play a vital role in enhancing Riverstone’s employer brand, fostering an engaging workplace culture, and ensuring we attract, develop, and retain top talent to drive the company’s success.

Competencies

• Customer Focus
• Drive for Results
• Ethics and Values
• Problem Solving
• Organizational Agility
• Priority Setting
• Dealing with Ambiguity
• Action-Oriented
• Strategic Agility
• Influencing Others
• Composure
• Interpersonal Savvy

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Act as an ambassador for Riverstone by living out our purpose and core beliefs in all communication with candidates, hiring managers, and coworkers
• Work closely with senior leaders to ensure streamlined communication regarding staffing levels within their microenterprise/service center
• Track recruitment KPIs, like time to hire, source of hire, and time to fill and report out to leadership monthly
• Evaluate possible courses of action and make decisions related to recruitment processes
• Advise senior leadership on outcomes of reporting and analytics around retention, turnover, organizational structures, hiring manager feedback, and other key indicators of the health of their organization
• Manage all communication with candidates from the moment they apply until completion of the onboarding process
• Source candidates on job boards, resume databases, professional networks and through referrals
• Conduct thorough phone screens for all candidates in assigned requisitions and report feedback to hiring managers and Directors
• Coordinate interviews with Hiring Managers and candidates and ensure all requested feedback is received post-interview
• Draft and send personalized offer letters to candidates selected for positions, ensuring clarity on compensation, benefits, and start dates
• Follow up with candidates to ensure offer acceptance and provide necessary information for their transition
• Coordinate the onboarding process for new Extra Milers in conjunction with the Extra Miler Experience Specialist, ensuring they have all necessary documents, access to training materials, and introductions to the team
• Collaborate with senior leadership to address performance concerns and ensure alignment with company goals
• Organize hiring events and participate in job fairs to network with potential candidates when needs arise
• Perform other duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Bachelor’s degree in Human Resources or related field preferred
• Work experience as an In-house Recruiter
• Familiarity with full-cycle recruitment
• Hands-on experience with recruitment software and Applicant Tracking Systems
• Strong interviewing skills and familiarity with various interview techniques (like video or panel interviews)
• Experience with social media recruiting
• Understanding of HR practices and labor legislation
• Exceptional communication skills
• Must have demonstrated success in recruiting and retaining diverse employee talent, including creating and implementing recruitment strategies
• Exceptional project and personnel management skills
• Excellent ability to multi-task and prioritize in a busy, fast-growth environment
• Proficiency in MS Word, Excel and PowerPoint is essential
• Exhibit extraordinary discretion, flexibility, and willingness to work closely with our senior management team

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Riverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.