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Media Production Manager

Department: Communications & Marketing
Location: Charlotte, NC

Company Overview

Riverstone Logistics (RLX) is committed to being an honest, reliable, dependable freight forwarding partner. Every day we are focused on fulfilling our Purpose of using our God-given talents and opportunities to love our neighbors, serve our communities, and improve our industry.

RLX provides final mile deliveries through dedicated and network models for various clients across the United States. We love working with new clients that are looking to enhance their customer experience through final mile deliveries.

Headquartered in Charlotte, North Carolina, RLX currently has over 700 employees and is always looking for new employees that demonstrate leadership capabilities and exceptional communication skills to grow with us at our home office as well as client sites across the United States.

Position Summary

The Media Production Manager is responsible for setting the vision, standards, and execution for all production-related work across the organization. This role blends strategic leadership with hands-on production expertise. The Production Manager will lead a small but growing production team while also remaining capable of stepping in to shoot, edit, and produce content when needed. This role ensures that all video, live stream, and multimedia content aligns with brand standards, storytelling goals, and the overall look, feel, and quality we are striving for.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

  • Establish and champion the creative and technical vision for all production efforts, including video, live stream, and multimedia content.
  • Define and maintain production standards, workflows, and best practices to ensure consistency, efficiency, and quality.
  • Partner with communications, marketing, and leadership teams to translate organizational goals into compelling visual content.
  • Own the overall look, feel, and style of produced content, ensuring alignment with brand identity and storytelling priorities.
  • Build, lead, and develop a small production team, including videographer, editor, and producer.
  • Set clear expectations, provide creative direction, and coach team members to grow their skills and capabilities.
  • Manage production schedules, workloads, and resource allocation to meet deadlines and priorities.
  • Foster a collaborative, creative, and accountable team culture.
  • Serve as a hands-on producer when needed, including shooting video, recording audio, and editing content.
  • Oversee pre-production planning, on-site production, and post-production editing.
  • Ensure high-quality execution across a variety of formats including interviews, events, internal communications, marketing content, and storytelling pieces.
  • Lead and oversee live productions and live streams, including setup, execution, troubleshooting, and post-event wrap-up.
  • Maintain strong technical knowledge of cameras, lighting, audio, streaming platforms, and production software.
  • Evaluate and recommend equipment, tools, and technology to support production needs and scalability.
  • Act as the final quality check for production deliverables, ensuring creative excellence and brand consistency.
  • Collaborate with brand and creative partners to evolve visual storytelling approaches over time.
  • Maintain documentation and guidelines related to production style, tone, and technical standards.

Minimum Qualifications (Knowledge, Skills, and Abilities)

  • Proven experience leading video or multimedia production efforts, including team leadership or department ownership.
  • Strong hands-on skills in shooting, lighting, audio, and video editing.
  • Experience with live streaming and live event production.
  • Deep understanding of branding, visual storytelling, and content strategy.
  • Ability to balance big-picture vision with day-to-day execution.
  • Strong organizational, communication, and project management skills.
  • Comfortable working in a fast-paced, collaborative environment.
  • Strong understanding of production workflows, equipment, and digital platforms
  • Excellent leadership, communication, and problem-solving skills
  • Proven experience in content creation, with a strong portfolio of video and multimedia projects
  • Proficiency in video editing software (e.g., Adobe Premiere Pro, After effects)
  • This role may require occasional travel to production sites and flexible hours
  • Excellent storytelling and creative thinking skills
  • Familiarity with social media platforms and trends

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Riverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.

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